Returns & Exchanges
We want you to be fully satisfied with your Disturbia purchase, which is why we offer a 28-day return window for all items returned in their original, unworn condition. Please note that for hygiene reasons, certain products like earrings and face coverings cannot be returned.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack your items in their original packaging with all tags attached, ensuring you include the completed returns form inside the parcel.
- 3.Ship the Parcel
Generate your shipping label through the portal, attach it to your package, and drop it off at your nearest authorized collection point.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 7-10 business days.